Ombudsman Program

WMEC’s Ombudsmen are highly trained, impartial advocates who visit local nursing home residents weekly, making sure their concerns are heard and addressed. Ombudsman volunteers develop trusting relationships with residents, educate them about their rights, and advocate for their quality of care.

We Can Help:

Advocate for the rights of nursing home residents.
Investigate and resolves complaints.
Visit with individuals in nursing homes on a weekly basis.

Who We Serve:

Individuals in nursing homes who have concerns about their care.

Learn More About Our Ombudsman Program

Frequently Asked Questions

What is an Ombudsman?

Ombudsmen are impartial advocates who visit local nursing home residents weekly to ensure their concerns are heard and addressed.

Will the Ombudsman share information?

Ombudsmen will not share resident information without permission from the resident.

What kinds of issues can an Ombudsman help with?

Your Ombudsman can help with transfers, food issues, medication, care, residents rights, health care proxies, guardianship, and Rogers orders, among other concerns.

How do I become a volunteer Ombudsman?

WMEC would love to have you! Please see our Volunteer page for details on how to apply.