WestMass ElderCare has a strong network of relationships with local and statewide organizations working to assist elders and persons with disabilities to maintain independence at home.
Care Alliance of Western Mass believes that you should not have to navigate the healthcare system alone. Our comprehensive care coordination program helps because it allows us to become your healthcare ally. Our staff develops a consistent caring relationship with you, your family and your health care team. We work to connect you with resources and services that help you establish and maintain your healthcare goals. The CAWM Partners include:
WestMass ElderCare has established an extensive network of experienced and vetted provider agencies, providing a variety of in-home and community-based services. Through the contracting process, provider agencies are monitored for quality of service, compliance and responsiveness to consumer needs. Consumers have the right to choose which provider agencies will serve them. Our current Provider Network includes the following companies:
Interested in contracting for Home Care services with us? The next Request for Proposals starts April 2027; use this link and form to add your name to the list for notification.
WestMass ElderCare partners with the local Councils on Aging in planning and coordinating services for older adults in the region.
Councils on Aging Senior Centers are designated as Community Focal Points within their municipalities, providing older adults with access to information, services and opportunities. The COAs in our Planning and Service Region include:
WestMass ElderCare partners with Senior Care Options Programs to provide the expertise of our Geriatric Support Services Coordinators (GSSC) as part of a member’s Primary Care Team to provide the supports the member needs to be independent in the community. Individuals aged 65 or over with Medicare and MassHealth coverage who join SCO will have a primary care physician who is part of the Senior Care Options program. The physician and a team of nurses, specialists, and a GSSC work with the individual to develop a plan of care. SCO members have 24-hour access to the team and support services, and are actively involved in decisions about their health care. SCO Partner Programs include:
Each One Care member (aged 21-64) is offered the expertise of WestMass ElderCare’s Long Term Services and Supports Coordinator (LTSC), in planning their long-term community-based supports. A program of the Commonwealth Care Alliance, One Care is an option for people with disabilities to receive services provided by both MassHealth and Medicare. With One Care, there is one plan, one card, and one multi-disciplinary medical team including the LTSC to coordinate your care.
As a member of the PVADRC, WMEC serves as a single point of entry into the long-term supports and services system for older adults and people with disabilities. Sometimes referred to as a “one-stop shop” or “no wrong door” system, the PVADRC’s goal is to eliminate many of the frustrations consumers and their families experience when trying to find needed information, services, and supports. Other PVADRC partners include:
PACE is administered by MassHealth and Medicare to provide a wide range of medical, social, recreational, and wellness services to eligible participants. The goal of PACE is to allow participants to live safely in their homes instead of in nursing homes. WestMass ElderCare partners with local PACE programs to provide supplemental services such as home delivered meals. PACE Partners include:
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WestMass ElderCare is a member of the Pioneer Valley Aging and Disabilities
